Multiple Choice
Which of the following is TRUE?
A) How you say something is less important than what you say, particularly if you say it clearly.
B) There is less need to say things clearly if you say them well.
C) How something is said always is more important than what is actually said.
D) How something is said can sometimes override the actual words used by you and the client.
Correct Answer:

Verified
Correct Answer:
Verified
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