Multiple Choice
Tony Hsieh, CEO of Zappos, offers up to $5,000 to anyone who
A) identifies a completely new market segment with a product to match it.
B) finds a way of improving service to online customers.
C) takes the customer-loyalty training class and decides to quit anyway.
D) finds a shoe-related product that Zappos does not already carry.
E) creates a humorous theme for one of the monthly company meetings.
Correct Answer:
Verified
Correct Answer:
Verified
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