In Terms of the Online Customer Experience, Connection Is Defined

Multiple Choice

In terms of the online customer experience, connection is defined as the

A) network of linkages between a company's website and other sites.
B) text, video, audio, and graphics that the website contains that appeal directly to the consumer.
C) website's capabilities to enable commercial transactions through credit, debit, or transfer payments (PayPal, etc.) .
D) speed and ease with which a customer can move between pages on a website.
E) website's ability to tailor itself to different users or to allow users to personalize the site.