Multiple Choice
Sterile Feral, Inc., is a nonprofit organization that catches wild or stray cats, and then neuters, vaccinates, and releases them. Veterinarians are particularly impressed with how effectively and safely the organization performs its service each and every time. With which service quality dimension are veterinarians most impressed?
A) assurance
B) tangibility
C) reliability
D) credibility
E) empathy
Correct Answer:
Verified
Correct Answer:
Verified
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