Solved

A Balanced Scorecard Shows Measures of Performance as They Related

Question 96

Multiple Choice

A balanced scorecard shows measures of performance as they related to areas of performance. Which of the following is a measure of performance of customer value?


A) Gross margin ratio.
B) Retention of existing customers.
C) Hours of job related training.
D) Process cycle time.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions