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    One of the Results in Using Balanced Scorecards Is a Shift
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One of the Results in Using Balanced Scorecards Is a Shift

Question 53

Question 53

Multiple Choice

One of the results in using balanced scorecards is a shift from a focus on financial results to a focus on:


A) maximizing market share.
B) minimizing budgetary slack.
C) eliminating fraudulent behavior.
D) increasing customer satisfaction.

Correct Answer:

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