Essay
For each of the following products or services, indicate the most important customer quality attributes and the most important customer quality tradeoffs.
(a) Personal computer
(b) Legal representation in divorce court
(c) New home purchase
(d) Meals in a fast food restaurant
(e) Airline travel
(f) Prom dress
(g) Cruise ship vacation
(h) Auto repair
Correct Answer:

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Attributes
(a) Speed, memory, storage, r...View Answer
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Correct Answer:
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(a) Speed, memory, storage, r...
View Answer
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