Multiple Choice
Total quality management (TQM) is best described as
A) a customer-focused management philosophy
B) a theory that employees dislike work
C) a philosophy that employees will excel when they feel a sense of fulfillment at work
D) an employee-focused management philosophy
Correct Answer:

Verified
Correct Answer:
Verified
Q20: Quality can also be measured through incident
Q21: During orientation, a new employee is presented
Q22: Match the term with its descriptor.<br>-a form
Q23: Match the term with the best descriptor.<br>-organizes
Q24: Match the term with the best descriptor.<br>-group
Q26: What is a method used to measure
Q27: Which of the following is(are) part of
Q28: A vision statement is an idealized goal
Q29: Among the first considerations in work simplification
Q30: Leading is the need or drive that