Match the Term with the Best Descriptor

Multiple Choice

Match the term with the best descriptor.
-refers to the efforts to implement changes to business processes as a means to improve performance

A) project management
B) process improvement
C) brainstorming
D) mental imaging
E) nominal group technique
F) force field analysis
G) affinity diagram
H) Pareto chart
I) tacit knowledge
J) explicit knowledge
K) flowchart