Bernadette Is Collecting Information on the Importance and Frequency of Use

Multiple Choice

Bernadette is collecting information on the importance and frequency of use for the new technology system.She has convened several focus groups and has used three surveys.Using the reengineering process,which step is she in?

A) Identifying the process
B) Understanding the process
C) Redesigning the process
D) Implementing the process
E) Auditing the process