Which of the Following Is NOT a Value-Creating Activity Associated

Multiple Choice

Which of the following is NOT a value-creating activity associated with the differentiation strategy?

A) Developing policies to ensure efficient hiring and retention to keep costs low and implement training to ensure high employee efficiency
B) Providing accurate and timely delivery of goods to customers
C) Ensuring the receipt of high-quality supplies (raw materials and other goods)
D) Developing flexible systems that allow rapid response to customers' changing needs