Multiple Choice
Which one of the following statements about total quality management is TRUE?
A) Finding the best "percent defective" level is a trade- off between process costs and the losses caused by poor quality.
B) Although poor quality increases overall costs, studies have failed to find any correlation between quality and market share.
C) Quality prevention is concerned with detection of quality errors, whereas quality control is concerned with both the detection and prevention of quality problems.
D) The consumer's perception of quality does not depend on psychological impressions.
Correct Answer:
Verified
Correct Answer:
Verified
Q64: Appraisal costs are associated with preventing defects
Q133: A(n) _ is a form used to
Q151: One of the principles that total quality
Q165: How does SPC help companies implement continuous
Q173: In SPC, the distribution of sample means<br>A)
Q174: Purely random, unidentifiable sources of variation that
Q176: A manufacturer of silk inspects each bolt
Q177: Describe the three standards of ISO that
Q178: Which one of the following is a
Q179: Which of the following statements is TRUE?<br>A)