Multiple Choice
Which one of the following statements about benchmarking is TRUE?
A) Benchmarking is the same as the plan- do- check- act cycle in continuous improvement.
B) Because of the power of benchmarking, specific plans of action are not necessary.
C) Benchmarking is only useful when a company compares itself against other companies.
D) Benchmarking focuses on setting quantitative goals for continuous improvement.
Correct Answer:

Verified
Correct Answer:
Verified
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