Which One of the Following Statements Concerning Process Management Is

Multiple Choice

Which one of the following statements concerning process management is TRUE?

A) Process management is a short- term decision, and thus it has a tactical rather than a strategic focus.
B) Process changes should be made only when introducing new products or services.
C) A company's operations strategy is the primary output of its major process decisions.
D) The variable underlying all five major process decisions is volume.