Which Statement on Reengineering and Process Improvement Is Best

Multiple Choice

Which statement on reengineering and process improvement is best?

A) Only reengineering focuses on business processes.
B) Process improvement focuses only on critical or core processes, such as order fulfillment.
C) Reengineering starts with a "clean slate" whereas process improvement looks for ways to incrementally improve.
D) Only process improvement programs make use of cross- functional teams.