Multiple Choice
Suppose that competitive priorities call for offering a wide variety of customized services. Which of the following process decisions would be more likely?
A) more resource flexibility
B) more capital intensity
C) less outsourcing
D) less customer involvement
Correct Answer:

Verified
Correct Answer:
Verified
Q73: The advances in information technology have led
Q74: _ determines whether resources are organized around
Q75: Batch processes typically uses a line flow
Q76: What is the difference between a flow
Q77: Which of the following is sometimes called
Q79: Processes are found in all organizations.
Q80: Which one of the following is an
Q81: Which one of the following statements about
Q82: The degree of customization is one factor
Q83: Service factories place greater emphasis on cost