All of the Following Statements Are True of Appointment Schedulers

Multiple Choice

All of the following statements are true of appointment schedulers EXCEPT:

A) he or she must understand the provider's scheduling wishes.
B) he or she must be a skilled manager.
C) he or she must be able to work under pressure.
D) he or she must be familiar with the requirements of different types of appointments.
E) he or she may be the first contact the patient has with the healthcare facility.