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    Contemporary Management Study Set 4
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    Exam 15: Effective Groups and Teams
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    A Group of Customer Service Representatives at a Call Center
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A Group of Customer Service Representatives at a Call Center

Question 43

Question 43

Multiple Choice

A group of customer service representatives at a call center who are managed by the same supervisor are part of a(n)


A) research and development team.
B) informal group.
C) command group.
D) task force.
E) interest group.

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