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Employees at Pinnacle Share the Belief That Every Product Defect

Question 98

Multiple Choice

Employees at Pinnacle share the belief that every product defect is the responsibility of the entire organization to resolve, regardless of which team may have caused the defect. This shared belief is an aspect of Pinnacle's organizational


A) structure.
B) culture.
C) design.
D) strategy.
E) enrichment.

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