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    According to TQM Philosophy, Who Is Responsible for Defining What
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According to TQM Philosophy, Who Is Responsible for Defining What

Question 65

Question 65

Multiple Choice

According to TQM philosophy, who is responsible for defining what constitutes quality for a product or service?


A) quality control engineers
B) customers
C) marketing managers
D) CEOs
E) service personnel

Correct Answer:

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