Multiple Choice
An outdoor-furniture company decides to add a line of gas grills. By focusing value chain activities on the quality, cost, and features that will allow the grills to compete favorably in the market, the company is demonstrating
A) customer responsiveness.
B) employee empowerment.
C) customer relationship management.
D) total quality management.
E) process reengineering.
Correct Answer:
Verified
Correct Answer:
Verified
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