During the Last Several Months, Workers' Overtime Hours Have Increased

Multiple Choice

During the last several months, workers' overtime hours have increased by more than 15%. Based on decisions made by plant managers in the past, the current plant manager has decided to hire additional staff. This is an example of

A) reasoned judgment.
B) programmed decision making.
C) nonprogrammed decision making.
D) intuition.
E) the classical model.