Multiple Choice
One study described in the article examined a guests' affective state in relation to his or her satisfaction judgments. Which of the following was found as a result of the study?
A) Luxury hotel guests desire to feel "sophisticated"
B) Midscale lodging guests like to feel "welcome"
C) Economy hotel guests want a feeling of "comfort"
D) All of the above
E) Only a and b
Correct Answer:

Verified
Correct Answer:
Verified
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