Multiple Choice
One key indicator of the user help desk performance might be the number of _________in the queue.
A) help desk staff
B) calls
C) unresolved problems
D) high priority items
E) computers supported
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q25: A danger of outsourcing is that the
Q26: One of the most common reasons to
Q27: Outsourcing puts vendors in the driver's seat.
Q28: The CIO will work with a group
Q30: Why is it so important for IS
Q31: The technology group manages the computing infrastructure,
Q32: Part of the job of managing the
Q33: IS infrastructures are easily changed as the
Q34: A user has a right to _network
Q40: Sustaining-application developers work on new applications.