Veronica Engaged in an Extensive Information Search Process Before Buying

Multiple Choice

Veronica engaged in an extensive information search process before buying a pair of shoes and obtained a lot of detailed information. Her friend Rachel, bought the same pair of shoes, but obtained very little information before purchasing them. Veronica does not expect to be as happy with the product as Rachel. This is known as the:

A) familiarity- liking hypothesis
B) blissful- ignorance effect
C) disconfirmation hypothesis
D) looking- glass self
E) symbolic interactionism