Multiple Choice
All of the following are ISO 9000 principles EXCEPT for:
A) continual improvement.
B) involvement of people
C) involvement of stakeholders
D) customer focus
Correct Answer:
Verified
Correct Answer:
Verified
Q18: A process improvement plan analyzes:<br>A)process metrics.<br>B)process boundaries.<br>C)process
Q19: Which of the following is NOT a
Q20: The process of monitoring results to determine
Q21: Appraisal costs are a type of costs
Q22: A quality improvement plan specifies how quality
Q24: Six Sigma was first conceived of at:<br>A)Motorola.<br>B)DEC.<br>C)Toyota.<br>D)IBM.
Q25: One type of quality cost is:<br>A)appraisal costs.<br>B)external
Q26: Ishikawa's cause- and- effect diagram is also
Q27: Define quality assurance and describe the unique
Q28: The national quality program was named after