Question 1

Leaders should only foster and promote leader-to-follower interactions to build cohesiveness.

Accepted Answer

A) True 
 B)False  False

Question 2

Providing structure for a group is like giving members an architectural blueprint for their work.

Accepted Answer

A) True 
 B)False  True

Question 3

According to Larson and LaFasto, leaders must do which of the following to influence performance and promote standards of excellence?

Accepted Answer

A) Require results 
B) Review results 
C) Reward results 
D) All of the above 
E) A and C only D

Question 4

Which of the following is not a way to give constructive feedback?

Accepted Answer

A) Describe specifically what you have observed 
B) Use "you" language 
C) Address behaviors 
D) Give feedback in calm, unemotional language 
E) All of the above are ways to give constructive feedback

Question 5

Which of the following leadership actions would not assist a group in building cohesiveness?

Accepted Answer

A) Encourage passive or withdrawn members to leave the group 
B) Help group members achieve their individual goals 
C) Invite group members to become active participants 
D) Allow group members to share leadership responsibilities 
E) All of the above are ways to build cohesiveness

Question 6

Setting the tone includes all of the following except:

Accepted Answer

A) Provide structure 
B) Build cohesiveness 
C) Clarify norms 
D) Establish rewards and punishments 
E) All of the above are ways to set the tone

Question 7

In setting the tone, leaders can give structure to a group by:

Accepted Answer

A) Communicating the group's goals to the group 
B) Identifying the unique ways that each member can contribute to the group 
C) Allowing group members to come up with work rules 
D) All of the above 
E) A and B only

Question 8

Which of the following is one of the six factors associated with standards of excellence?

Accepted Answer

A) What group members need to know and what skills they must acquire 
B) How group members are expected to treat one another 
C) What the consequences are if they achieve or fail to achieve their goals 
D) All of the above 
E) A and C only

Question 9

Which of the following is not one of six factors critical to standards of excellence?

Accepted Answer

A) How much initiative and effort members need to demonstrate 
B) The extent to which deadlines are significant 
C) How many hours of overtime members are willing to work 
D) What goals the members need to achieve 
E) All of the above are factors in standards of excellence.

Question 10

Larson and LaFasto found that the distinguishing characteristic of effective leaders was their willingness to confront and resolve inadequate performance by team members.

Accepted Answer

A) True 
 B)False

Question 11

A leader can review results by giving constructive feedback and resolving performance issues.

Accepted Answer

A) True 
 B)False

Question 12

What are standards of excellence?

Accepted Answer

A) The expressly written performance objectives for an organization 
B) The expressed and implied expectations for performance that exist within a group 
C) Guidelines created by employers to measure employee job performance 
D) B and C only 
E) None of the above

Question 13

Cohesiveness allows group members to do which of the following?

Accepted Answer

A) Express personal viewpoints 
B) Give and receive feedback 
C) Accept opinions different from their own 
D) All of the above 
E) A and B only

Question 14

What is constructive feedback?

Accepted Answer

A) Honest and direct communication about a group member's performance 
B) It is not mean-spirited or paternalistic 
C) It is overly nice and patronizing 
D) All of the above 
E) A and B only

Question 15

Norms develop early, but they are not difficult to change.

Accepted Answer

A) True 
 B)False

Question 16

What constitutes rewarding results?

Accepted Answer

A) Paying attention to group members 
B) Offering group members encouragement 
C) Giving group members personalized appreciation 
D) All of the above 
E) B and C only

Exam 7: Setting the Tone

Leaders should only foster and promote leader-to-follower interactions to build cohesiveness.

Providing structure for a group is like giving members an architectural blueprint for their work.

According to Larson and LaFasto, leaders must do which of the following to influence performance and promote standards of excellence?

Which of the following is not a way to give constructive feedback?

Which of the following leadership actions would not assist a group in building cohesiveness?

Setting the tone includes all of the following except:

In setting the tone, leaders can give structure to a group by:

Which of the following is one of the six factors associated with standards of excellence?

Which of the following is not one of six factors critical to standards of excellence?

Larson and LaFasto found that the distinguishing characteristic of effective leaders was their willingness to confront and resolve inadequate performance by team members.

A leader can review results by giving constructive feedback and resolving performance issues.

What are standards of excellence?

Cohesiveness allows group members to do which of the following?

What is constructive feedback?

Norms develop early, but they are not difficult to change.

What constitutes rewarding results?