You Are the Manager of a Software Design Firm That

Multiple Choice

You are the manager of a software design firm that develops software projects using teams of specialists. One of your most successful teams has been together for nearly 5 years. In the past, this team has performed effectively, and you have been very satisfied with the team's output. Recently, however, you have noticed a marked decrease in the team's performance. You investigate to determine the problem.
-During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?

A) No, because task-related conflicts usually benefit the performance of a team.
B) No, because conflicts based on personal animosity rarely affect team operations.
C) Yes, because disagreements about tasks usually lessen groupthink.
D) Yes, because interpersonal conflicts always hurt a team's performance.
E) Yes, because task-related conflicts lead to poor team decisions.