Application of MBO Kay Was Excited. She Had Just Returned from a Manager's

Multiple Choice

Application of MBO
Kay was excited. She had just returned from a manager's retreat where MBO had been discussed. This had never been used in her organization before, and she was enthusiastic about implementing the program in her department. She received the OK from her manager, the division head, who vaguely remembered having heard of the program several years earlier. Kay looked over the handout she had received. She was still somewhat confused on who was to choose the goals for the employees. However, she knew that the goals once chosen needed to be specific and have explicit time periods attached.
Even though there was a lot of work to do in order to implement the program, Kay was excited. She knew this would prove to be beneficial to the organization.
-In order for MBO to work most effectively in Kay's department, which level of support does she still need to receive?

A) middle managers
B) first- line managers
C) top managers
D) She does not need the support of management.