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  3. Study Set
    Business Communication Building Critical Skills
  4. Exam
    Exam 8: Composing Informative and Positive Messages
  5. Question
    A Buffer
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A Buffer

Question 14

Question 14

Multiple Choice

A buffer:


A) is easy to write.
B) does provide a natural transition to the body of the letter.
C) allows you to delay the negative.
D) should be used only if the reader "won't take no for an answer".

Correct Answer:

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