Multiple Choice
Which of the following would be the BEST strategy to follow in the opening paragraph of a letter to clients announcing expanded hours?
A) State what the new hours will be and when they go into effect.
B) Explain that the results of a recent survey indicate that a lot of people are unhappy with the current hours.
C) Apologize for still being closed on holidays.
D) Explain how the expanded hours will affect clients.
Correct Answer:
Verified
Correct Answer:
Verified
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