A Message Can Build Goodwill with Organization By

Multiple Choice

A message can build goodwill with organization by:

A) being concise and complete: give the reader the necessary information and only the necessary information to get the results you want.
B) anticipating and answering questions or objections the reader is likely to have.
C) using headings and lists so that the reader can find key points quickly.
D) explaining to readers how the subject of your message affects them.