Essay
Ajax, Inc.specializes in the maintenance and repair of all types of electronic products.Tools and test equipment needed by its many skilled technicians on various diverse jobs must be drawn from and returned to a centrally-located tool room.Technicians arrive at the tool room at the rate of 20 per hour according to a Poisson process and earn $16 per hour per person.The company can hire tool room clerks at $10 per hour.It is estimated that it takes an average of 4 minutes for a clerk to serve a technician and service time follows an exponential distribution.Determine the optimal number of tool room clerks that Ajax should hire.
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Correct Answer:
Verified
(With two clerks, L = 2.4 and the hourl...
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