Mr Walters Has Many Years of Experience as a Personnel

Multiple Choice

Mr. Walters has many years of experience as a personnel officer for a large corporation. He does not review most job applicants' reference files because he is confident of his ability to predict their future work performance based on his direct face-to-face conversations with them. Mr. Walters' confidence best illustrates

A) 360-degree feedback.
B) the experience of flow.
C) transformational leadership.
D) the interviewer illusion.