Heather, a Human Resources Manager at a Bank, Determines That

Multiple Choice

Heather, a human resources manager at a bank, determines that a classroom training would be best for some of her experienced employees who are not aware of the current trends and changes in the banking industry. According to the training cycle, which of the following steps should Heather take next?

A) She should identify if there is a need for training.
B) She should revise her training objectives with her superior.
C) She should set objectives for the training program.
D) She should conduct the training.