Alex, a Supervisor of a Manufacturing Unit, Is Concerned About

Multiple Choice

Alex, a supervisor of a manufacturing unit, is concerned about Keith's work performance. Alex decides to set up a meeting with Keith to understand the situation better. In the context of the counseling interview, which of the following should be Alex's first step?

A) Alex should begin the meeting by scheduling a follow-up meeting with Keith.
B) Alex should begin the meeting with a discussion of what the problem is.
C) Alex should offer Keith a list of possible solutions to his problems.
D) Alex should allow Keith to select one possible solution to try and see if it works for him.