In the Context of Quality Improvement Methods, Employee Involvement Teams

Multiple Choice

In the context of quality improvement methods, employee involvement teams primarily involve

A) using a formal process in which teams study processes and correct problems to limit defects to 3.4 per million operations.
B) setting up teams of employees to identify quality-related problems and come up with possible solutions.
C) focusing the whole organization on continuously improving every business process so it satisfies customers.
D) using statistics to monitor production quality during the production process.