Kenny, a Team Leader, Remembers That the Last Time He

Multiple Choice

Kenny, a team leader, remembers that the last time he gave a negative performance appraisal, Lisa, a team member, became very hostile. He decides against the idea and tries to keep the appraisal meeting neutral by not criticizing her too much, even though a negative appraisal two years ago had led Lisa to improve her performance. This is an example of the human compromise known as ________.

A) the recency syndrome
B) bounded rationality
C) rationalization
D) stereotyping