Which of the Following Is the Final Step in the Control

Multiple Choice

Which of the following is the final step in the control process?

A) Supervisors monitor actual performance and compare it with the standards.
B) Supervisors respond, either by reinforcing success or by making some adjustment to bring performance and the standards into line.
C) Supervisors meet with their employees to discuss the year's goals and ways the work unit should contribute to meet the goals.
D) Supervisors establish performance standards, which are measures of what is expected.