Management on a Nursing Unit Has Decided to Upgrade to New

Multiple Choice

Management on a nursing unit has decided to upgrade to new beds in an effort to decrease occurrences of skin breakdown on the unit.The manager begins the staff in-service on the new beds by reviewing the recent incidence of skin breakdown and comparing it with statistics from similar units.Which stage of the change process is the manager addressing?

A) Change
B) Refreezing
C) Unfreezing
D) None of the above