An Inpatient Says, "Last Time I Was Here, a Primary

Multiple Choice

An inpatient says, "Last time I was here, a primary nurse talked with me every day.This time, different nurses work with me.How can I make progress?" Which nursing response best addresses the patient's concern?

A) "Your comments are interesting.With your permission I will share them with the treatment team."
B) "We are using a new system because of managed-care requirements.We are hopeful it will be effective."
C) "Shift reports, care plans, and progress notes help different nurses work with all patients toward their individual goals."
D) "It sounds like you are feeling dissatisfied with your care.After you are discharged, you will receive a form to provide feedback."