True/False
Your textbook authors state that you should never use "Miss" or "Mrs." in the salutation of the letter.
In the following questions, each of the characteristics applies to either letters or memos. If it applies to letters, mark "A"; if it applies to memos, mark "B."
Correct Answer:

Verified
Correct Answer:
Verified
Q1: The first paragraph of an effective letter
Q3: Always include a subject line.<br>A)letters<br>B)memos
Q4: External correspondence<br>A)letters<br>B)memos
Q5: Format includes letterhead and address.<br>A)letters<br>B)memos
Q6: Instant messaging provides increased communication speed over
Q7: In what ways could Instant Messaging cause
Q8: Informal tone<br>A)letters<br>B)memos
Q9: Identify and discuss two types of communication
Q10: "Enclosure" notation at the bottom of the
Q11: One reason for using text messaging is<br>A)cost.<br>B)the