Short Answer
The top management level at Brown Corp. has already publicly stated its commitment to being socially responsible. What is the next action that Brown Corp. needs to take if it wants to follow the four-step process for managing social responsibility programs?
A social audit must be conducted.
The government must identify specific things the company is doing that need to be corrected.
Make sure that support must is evident from top management.
A director of the firm's social agenda must be appointed.
A committee of top managers must develop a strategic plan for social responsibility.
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