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    Business Essentials Study Set 7
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    Exam 10: Operations Management, Productivity, and Quality
  5. Question
    If an Air Canada Flight from Toronto to Calgary Has
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If an Air Canada Flight from Toronto to Calgary Has

Question 200

Question 200

Short Answer

If an Air Canada flight from Toronto to Calgary has 20 empty seats, this illustrates the unique service characteristic of
intangibility.
unstorability.
demand.
customization.
oversupply.

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