Short Answer
ISO 9000 is
the concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work.
a program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization.
the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.
a certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance.
the redesigning of business processes to improve performance, quality, and productivity.
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