Multiple Choice
Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?
A) Reviewing a set of key indicators.
B) Measuring the outcomes of specific HRM activity.
C) Measuring the economic value or ROI (return on investment) of HRM programs.
D) All of the above choices are correct.
E) "a" and "b" only.
Correct Answer:

Verified
Correct Answer:
Verified
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