Multiple Choice
A help desk can boost its productivity by using _____,which allows IT staff to take over a user's workstation and provide support and troubleshooting.
A) high-level synthesis
B) wireless fidelity
C) word editing software
D) remote control software
Correct Answer:

Verified
Correct Answer:
Verified
Q23: In a public key encryption environment,each user
Q24: _ prevents unauthorized users from creating,modifying,or deleting
Q25: Provide three signs indicating a system has
Q26: _ measures the time between submitting a
Q27: The _ describes a system at the
Q29: Cloud computing provides the IT infrastructure that
Q30: Adaptive maintenance _.<br>A) adds enhancements to an
Q31: _ measures actual system performance under specific
Q32: A patch is a specially written software
Q33: A _ is an internal or external