Plan to Put Your Bad-News Message in Writing When You

Multiple Choice

Plan to put your bad-news message in writing when you need to do any of the following except

A) control the exact wording of the message.
B) have a permanent record of what you say to the reader.
C) manage the order in which you present your ideas to the reader.
D) use courtesy and show fairness in making the decision.
E) present the negative news using more than one buffer.