Multiple Choice
The direct organizational plan
A) provides evidence and details before the primary idea.
B) is always used for persuasive and bad-news messages.
C) gets to the point quickly by stating the main idea first.
D) introduces the writer to the reader in the first paragraph.
E) is rarely used for routine messages.
Correct Answer:

Verified
Correct Answer:
Verified
Q83: The direct approach is recommended for goodwill
Q84: Which of the following is the most
Q85: Whether you use email or IMs, you
Q86: The reader is less likely to omit
Q87: Which of the following statements about online
Q89: Companies typically respond to critical online customer
Q90: Goodwill messages may convey congratulations, sympathy, or
Q91: What are the risks and potential benefits
Q92: Which of the following is not good
Q93: IMs are quick, short, and once sent