You Can Convey a Positive, Professional Image on the Phone

Multiple Choice

You can convey a positive, professional image on the phone by

A) eating a quick snack to keep up your blood sugar.
B) putting the caller on hold if you get another call.
C) using your natural voice, but making sure you don't sound bored.
D) using your time efficiently by keeping your email on the screen.
E) using frowns and eye rolling to let off steam when annoyed.